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Child Care Bureau fostering family

CCB's Foster Carer Charter

Child Care Bureau Ltd's Role:

Child Care Bureau Ltd aims to provide stable and first rate foster care for children who are valued, supported and encouraged to grow and develop as individuals. To achieve this aim, we recruit, train and approve Foster Carers and deliver ongoing support and training to them.

CCB's Foster Carers Role:

Child Care Bureau's Foster Carers are at the heart of the agency. We are assessed, trained and supported to look after children and young people in a family environment, providing them with stability, care, an opportunity to grow, develop and to achieve their potential.

Our working relationships are based on mutual trust and respect. This charter explains what we expect from each other.


What Child Care Bureau Ltd's Foster Carer’s can expect from the agency:

1. Working in partnership

We recognise that Foster Carers have skills and expertise and make the biggest difference to the everyday lives of children in care.

We will:

  • Value your skills and expertise equally to those of other professionals
  • Recognise that you are the people who live with children every day and know them best
  • Include you in all meetings that affect you and the children you care for
  • Ensure that our fostering service will meet the standards set out in fostering regulations and guidance
  • Treat you without discrimination and respect you as a colleague and professional
  • Respect confidentiality

2. Information

We know that information is vital in order for Foster Carers to provide care that meets the child's need.

We will:

  • Give you all the information you need in order to care safely for the child
  • Provide this information in writing prior to placement (except when there are emergency placements and it is not feasible to do so, when we will provide this information as soon as possible)
  • Ensure that there is a placement plan drawn up in discussion with you and agreed with you in advance of placements (except in emergencies where this will be done as soon as possible)
  • Provide you with information on all financial matters including tax, allowances and additional entitlements
  • Provide you with full details of all relevant departmental policies and procedures

3. Clarity about decisions

We recognise that in order for children to live a full family life Foster Carers must be able to make decisions regarding the children they foster.

We will:

  • Ensure that, wherever possible, you are able to make everyday decisions that mean that your fostered child are not treated differently to their peers and can feel part of your family
  • provide clarity about any decision you cannot take at the outset so that everyone understands who is responsible for what

4. Support

We recognise that fostering is an isolating and challenging task and appropriate and timely support makes all the difference to the fostering family and to the children in your care.

We will:

  • Respond positively to requests for additional support
  • Provide you with monthly supervision and weekly phone contact
  • Give you honest and open feedback
  • Provide you with access to 24 hour support from people with fostering expertise
  • Pay you financial rewards, expenses and fees in a timely manner
  • Pay financial rewards that reflect the task
  • Ensure that there is local support group, recognised by the fostering service, where you and your family can find support and share experiences with other fostering families

5. Learning and development

We believe that Foster Carers must be enabled to access learning and development opportunities throughout their fostering career. This will ensure they have the skills and knowledge they need, and allow them to develop their practice in order that they can help transform the lives of the children they foster.

We will:

  • Provide you and your family with appropriate and relevant training by trainers who understand the fostering task
  • Provide you with other development opportunities which make the best use of your skills and expertise, such as mentoring or providing training or support

6. Fair treatment

We recognise that Foster Carers have a right to be treated fairly, no matter what the circumstances.

We will:

  • Consult with you before changing terms and conditions
  • Ensure openness in all of our discussions and communications with you
  • Ensure that you are treated with respect, kept informed and provided with emotional support should you be subject to an allegation
  • Provide a framework for dealing with allegations and adhere to our agreed timescales
  • Ensure that you know the arrangements for the payment of financial rewards and allowances in the event that you are not able to foster while the subject of an allegation

7. Communication and consultation

We believe that open and honest dialogue is the key to a good relationship.

We will:

  • Facilitate regular communication between you and others in the teams around the children
  • Ensure that we consult with you in a meaningful way on matters that affect you
  • Give you timely feedback

What Child Care Bureau Ltd can expect from the agency's Foster Carers:

1. Working in partnership

We will demonstrate a high standard of care and conduct.

We will:

  • Demonstrate our expertise and make use of our skills to the best of our ability
  • Provide children with an experience of family life
  • Attend meetings about the children and young people we care for
  • Work with the agencies and other organisations involved with the child such as schools and health departments
  • Show a willingness to work with birth parents, wider family and people significant in a child’s life
  • Meet the standards set out in fostering regulations and guidance and follow the agency’s policies and procedures
  • Respect confidentiality

2. Respect for the child

Every child and young person should be respected as an individual and be supported in meeting their needs and achieving their aspirations and potential.

We will:

  • Respect and promote a child's religious, linguistic and cultural heritage
  • Afford the same level of protection and care to a child as we would our own child in accordance with the national minimum standards
  • Ensure the child has the right to make decisions regarding their own lives, as appropriate to their age and understanding.

3. Information

We believe that open and honest dialogue is the key to a good relationship.

We will:

  • Inform our supervising social worker about changes in our household in a timely way
  • Inform our supervising social worker about any difficulties that arise for us in a timely way

4. Learning, development and support

We must be enabled to access learning and development opportunities throughout our fostering career. This will ensure we have the skills and knowledge we need, and allow us to develop our practice in order that we can help transform the lives of the children we foster.

We will:

  • Be committed to developing our skills throughout our fostering career
  • Attend mandatory and other identified training
  • Embrace training, learning, and professional development opportunities offered to us
  • Attend and contribute to support groups on a regular basis

5. Communication and consultation

We believe that open and honest dialogue is the key to a good relationship.

We will:

  • Respond to consultations and discussion in order to inform the development of the service
  • Participate in the provision and receipt of feedback and consultation via Child Care Bureau Ltd's Foster Carer Council
  • Meet and communicate with our supervising social worker, the Registered Manager, and all other members of the agency’s staff on a regular basis in order to promote dialogue and a good working relationship

Why choose CCB?

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